Kundun Sweets
Terms of Business
At Kundun, we aim to bring you the best and freshest sweets and savouries. By using our website, you agree to the following terms:
Products and Ordering
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Our products are subject to availability. Some products may contain nuts or nut traces, even if they don't explicitly state so due to shared equipment.
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When you place an order, it's an offer to buy from us. We'll review and confirm your order before accepting it.
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Payment must be made in full, and we accept payments by Debit/Credit, Visa, American Express, and Mastercard.
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Incorrect or invalid payment details may delay your order.
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Prices include VAT and are shown in British Pounds Sterling at the final stage. International orders will be charged based on current exchange rates.
Delivery
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We ship to the United Kingdom, Channel Islands, Isle of Man, and most international destinations.
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Most orders placed by 10:00 AM GMT can be dispatched within 24 hours. During peak seasons like Eid, Diwali, and Christmas, delivery times may be longer.
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Shipping fees and estimated delivery times vary depending on your location. Check the 'Select Your Package' page for more information.
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Someone must be available to sign for packages during regular business hours (8:00 AM - 6:00 PM local time).
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We cannot be held responsible for missed deliveries or spoiled goods caused by recipient absence.
Returns and Refunds
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Contact us immediately if you receive damaged or incorrect items. We can arrange pickup at no additional cost.
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Unopened and undamaged products can be returned within 7 days of delivery for a refund. Return shipping fees are the buyer's responsibility.
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Seasonal delivery delays might occur around festive periods. We have no control over external factors affecting delivery timelines.
Website Usage
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Users must be 18 years old or older and capable of forming legally binding contracts.
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Intellectual property rights belong to Kundun Sweets Ltd. Do not use our logo, trademark, or website content without permission.
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By using this website, you acknowledge that we make no representations or warranties regarding the accuracy or completeness of the material on the site.
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Downloading content from our website implies acceptance of these terms. Modifying, distributing, or selling downloaded content is prohibited.
Privacy and Security
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We handle your personal information confidentially and use SSL encryption for secure transactions.
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For safety reasons, refrain from sharing sensitive information through email. Instead, call us directly.
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While we strive to maintain a secure platform, internet security risks remain inherent. Be cautious while browsing and protecting your information.
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To update or correct your personal information, contact us at support@kundun.co.uk.
Contact Us
