Privacy Policy

rivacy Policy

Kundun Sweets Limited is dedicated to safeguarding the privacy of our website users and customers. This privacy policy explains how we utilize and protect any information you provide when using our website or engaging in transactions with us.

We are committed to ensuring that your privacy is protected. Any information you provide will only be used in accordance with this privacy statement.

We may update this policy from time to time by posting changes on this page. It is advisable to check this page periodically to ensure you are satisfied with any modifications.

This policy is effective from 20 April 2024.

What Information We Collect

To process your requests/orders, we collect personal data. We are dedicated to ensuring that the information we collect is appropriate for this purpose and respects your privacy.

Regarding marketing communications, Kundun Sweets Limited will seek additional consent before contacting you.

How We Use Your Personal Data

We process the information you provide in compliance with the General Data Protection Regulation (GDPR).

Under What Circumstances We Contact You

We aim not to be intrusive and will not ask irrelevant or unnecessary questions. Additionally, the information you provide is protected with rigorous security measures to prevent unauthorized access or disclosure.

How We Use the Information We Gather

We may send promotional emails about new products, special offers, or other relevant information to the email address you've provided, only with your explicit consent.

Your IP address is stored in our web server access logs and is anonymized when used for web analytics (Google Analytics).

How We Gather Information About You

We obtain personal information directly from you, such as when you fill out forms on our website or make inquiries or quote requests. Your IP address is gathered from tools such as Google Analytics.

Our Legal Basis for Using Your Personal Information

We only use your personal information where permitted by the laws that protect your privacy rights, including legal obligations, consent, or contractual necessity.

How Long We Keep Your Personal Information

We retain your details on our systems until we determine that you or your company are no longer active or relevant to our needs. At that point, we delete your details from our system and cease contact.

Security

We employ suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect. Personal data is transported between our offices using suitable encryption.

How We Use Cookies

We use cookies to enhance your browsing experience and analyze website traffic. These cookies do not store any personal data.

Controlling Your Personal Information

You can choose to restrict the collection or use of your personal information. If you've previously agreed to direct marketing, you can opt out at any time by contacting us.

We do not sell, distribute, or lease your personal information to third parties unless required by law or for authorized business transactions.

Your Privacy Rights

You have the right to object to how we use your personal information and to access, correct, delete, or restrict your personal information. You can make requests or complaints via email or our contact form.

Legal Disclaimer

While we strive for accuracy, we cannot guarantee the completeness or timeliness of the information on this website. Our terms and conditions apply to all products sold by Kundun Sweets Limited.